Shipping
Shipping And Delivery
Where we deliver, how long each region takes, and how your order is packed.
$200 MXN
Flat rate anywhere in Mexico
Free
On orders over $1,999 MXN
1–4 days
Business days, by region
Order by 5:00 PM and it ships the same day
We ship Monday to Friday, on business days. After that time, or on a weekend or public holiday, your order goes out the next business day.
How long does it take to your address?
Enter your postal code and we will check it with the carrier.
Coverage
We deliver to all 32 states of Mexico. Remote or hard-to-reach areas can take 1–2 extra days.
Plain packaging
No logos and nothing on the outside that says what is inside. Protective packing keeps the product intact in transit.
How it gets there
From order to your door
Paso 1
Order confirmed
Your order number arrives by email as soon as you check out.
Paso 2
Packing
We pack your order in plain boxes — no logos, nothing on the outside.
Paso 3
Shipped
We email you the tracking number and a link to follow it.
Paso 4
Delivered
Your order arrives at the address you gave us.
Package damaged or lost?
Send us your tracking number at contacto@nexalabs.mx and we will arrange a replacement or a refund under our returns policy.